We know that when something goes wrong that puts product safety and quality at risk, you need to act quickly and work with a partner that you can trust. Our priority response service delivers assistance to you and your investigations and aims to provide answers to your urgent questions – what has happened and why? What is the impact? With our support you can make an informed decision and successfully resolve the situation.
• Priority access to our multi-disciplinary team of scientists and facilities
• Rapid analytical turnaround, with results available within hours of receiving your sample
• Membership covers all global sites and subsidiary companies
• Our new digital ‘My RSSL’ tool for round-the-clock access to your project
• Expert, independent and confidential advice
• Easy and direct contact with our team
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